Order Management, Sr Associate ( Japanese needed)

Tokyo, Tokyo, Japan
Taipei, Taiwan, Taiwan Apply Now Job ID 49804BR Date posted 04/19/2024

Working for a leading silicon chip design multinational as part of the Worldwide Operations team you will be working with a highly skilled, professional international team responsible for the processing and delivery of orders to our worldwide customers.

Duties of the Order Management Analyst include:

Direct interface with Sales teams across Europe & Asia
Working closely with other internal departments to ensure detailed accuracy.
Reviewing and validating customer documentation.
Order acceptance, order entry and backlog management.
Booking and delivering revenue.
Order delivery & fulfillment.
Attention to detail and order quality.
Possible distribution duties as required.
SAP customer-master.
Special projects.

These duties require a complex understanding of corporate polices and processes and driving resolution on open order related issues to ensure the highest standard of customer service.
The Order Management Analyst must have knowledge of the Microsoft Office Suite. Experience with CRM systems, particularly SAP would be an advantage.

Working in partnerships with other Synopsys departments such as Finance, Revenue Accounting, Legal, Sales and Revenue Recognition the successful candidate must also demonstrate strong written/verbal communication skills and demonstrate excellent customer service and interpersonal skills.

A Bachelors’ degree or 2-5 years or appropriate related experience is required.

Language ability:

Business level English is required. (TOEIC score above 750)
Business level or Native Japanese is a must. (JLPT N1 level)

Inclusion and Diversity are important to us. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.

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