Deal Desk Analyst

Singapore, Singapore, Singapore Apply Now Job ID 50737BR Date posted 06/17/2024

SIG is Growing! We’re hiring a Deal Desk Analyst to join our high-performing team. In this role you will collaborate with finance, legal and sales to facilitate the sale of our product and services to customers. Success in this position becomes a building block to a career path as a revenue operations professional and beyond.

In the role as a Deal Desk Analyst on our team, you will be a powerful advocate who partners with our global sales team to drive revenue, by helping them execute deals, modify purchase agreements and remove internal roadblocks. You will act as a trusted sales guide for deal structures and terms that mutually benefit both our external customers and internal cross-functional teams. Critical thinking and working proactively to identify improved processes and approaches are instrumental in this role.

Day-to-day

Support sales requests to make changes and edits to Purchase Agreements that don’t require legal input and manage coordination between legal and sales.
Coordinate the flow of information across multiple groups, such as Sales, Rev Ops, Finance Legal and Order Management to drive deal success and ensure a seamless customer experience and improve sales productivity
Ensure adherence to our pricing, quote to contract processes and policies for our sales team
Act as the go-to liaison between our sales team and back office teams
Demonstrate an in-depth understanding of licensing models and recommend contract terms
Become a Subject Matter Expert (SME), understanding rules for revenue recognition, and internal policies for Legal, Order Management and Finance to expedite the selling process
Practice continuous improvement to simplify the business & shift from reactive to proactive and predictive

What We’re Looking For

3-5+ years’ experience in Deal Desk, Revenue Operations, &/or Pricing
Bachelor’s degree or equivalent
Experience in High Tech SaaS environment and knowledge of enterprise sales process preferred
Capable of influencing Sales teams and building strong collaborative relationships across multiple functions
Ability to listen to the needs of sales, problem-solve to find quality solutions, and escalate as needed
Strong problem-solving skills along with the ability to communicate rationale for decisions across all levels of the organization
Highly collaborative, and “customer first” mentality.
Self-motivated and innovative, with the ability to lead internal stakeholders by influence if needed.
Excellent interpersonal, verbal and written communication and presentation skills
Detail oriented and ability to organize and track information
Able to thrive within a high growth, dynamic environment
Prior experience with Salesforce, CPQ tools, Microsoft suite and process a definite plus
Japanese speaking a plus