Business Operations Management

Porto Salvo, Lisbon District, Portugal Apply Now

We Are:
At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You Are:

You are a proactive, highly organized, and detail-oriented professional who enjoys working at the intersection of business operations, Program Management, data, systems, and process improvement.

You are comfortable taking ownership of operational activities and working independently while collaborating with Program Managers and cross-functional teams across a global organization.

You enjoy bringing structure to complex processes, maintaining accurate data and documentation, and identifying opportunities to simplify workflows. Rather than simply following established processes, you look for ways to improve them through standardization, automation, and AI-enabled solutions.

You are comfortable managing multiple priorities in a fast-paced environment and know when to work independently, when to engage subject-matter experts, and when to escalate issues.

What You’ll Be Doing:

Support Program Managers by managing operational processes throughout the customer program lifecycle, ensuring activities are executed accurately and efficiently.
Maintain program and customer-related data, helping ensure high levels of data quality and integrity across enterprise systems.
Manage the accurate recording and maintenance of customer contract-related data and support timely service log creation for revenue recognition processes.
Streamline operational workflows and reduce manual activities to help accelerate contract execution and closure.
Support operational reporting, process monitoring, and analysis of business data.
Maintain and continuously improve procedures, templates, user guides, and knowledge repositories.
Identify opportunities to simplify and standardize business processes.
Contribute to the implementation, testing, and adoption of new and improved processes, workflows, systems, and tools.
Explore and implement opportunities for automation and AI-enabled productivity, helping reduce manual effort and improve operational efficiency.
Coordinate activities across multiple stakeholders, functions, priorities, and time zones.
As the role evolves, manage selected projects end to end, including planning, scheduling, milestone tracking, risk management, and stakeholder reporting.

The Impact You Will Have:

Your work will help create a more efficient, accurate, scalable, and data-driven Program Management operating environment within the IP Group.

By strengthening operational processes and data quality, you will enable Program Managers and other stakeholders to spend more time focused on strategic customer and program priorities.

You will help:

Improve the accuracy and reliability of program, operational, and contract-related data.
Increase efficiency across the customer program lifecycle.
Reduce repetitive and manual activities through process improvement, automation, and AI.
Support faster and more effective contract execution and closure.
Enable timely service log creation and support downstream revenue recognition processes.
Improve operational visibility through consistent reporting, monitoring, and analysis.
Build clear and sustainable processes through high-quality documentation and knowledge management.
Support the adoption of scalable tools and processes as the organization continues to evolve.
Strengthen project execution by taking ownership of selected projects as the scope of the role develops.

What You’ll Need:

A degree in Business Administration, Information Management, Economics, or a related discipline.
3 to 8 years of experience in business operations, process management, project management, or a similar role.
Strong proficiency in Microsoft 365, particularly Excel, PowerPoint, Teams, and SharePoint.
Experience working with business and enterprise systems such as Salesforce, Jira, project management platforms, contract management tools, or comparable applications.
Proven experience maintaining business data, reports, process documentation, and operational records with a high degree of accuracy.
Strong analytical skills and experience working with reporting and operational data.
Experience supporting the implementation, testing, or adoption of new business processes, workflows, or systems.
Excellent written and verbal communication skills in English.
Ability to communicate effectively with technical experts and stakeholders at different levels of an organization.

Preferred qualifications and experience:

Familiarity with reporting and data-visualization tools such as Power BI.
Experience working in global, cross-functional organizations.
Experience creating clear, practical, and user-friendly process documentation.
Project management experience covering planning, scheduling, milestone tracking, risk management, and stakeholder reporting.
Project management certification such as PMP, CAPM, PRINCE2, Agile/Scrum, or equivalent hands-on project management experience.
Experience or strong interest in applying automation and AI-enabled solutions to business processes.

Who You Are:

Proactive: You identify problems, opportunities, and potential improvements without waiting to be asked.
Ownership-oriented: You take responsibility for your work and follow activities through to completion.
Highly organized: You can coordinate multiple priorities, deadlines, stakeholders, and workstreams simultaneously.
Detail-oriented: You understand the importance of accuracy when working with operational data, contracts, systems, reporting, and documentation.
Analytical: You are comfortable working with data and can translate information into practical insights and actions.
Improvement-minded: You consistently look for smarter, simpler, and more scalable ways of working.
Technology-curious: You are interested in using automation and AI to improve efficiency and eliminate unnecessary manual work.
Collaborative: You work effectively with Program Managers, technical experts, and cross-functional stakeholders across different functions and time zones.
A clear communicator: You can adapt your communication to different audiences and confidently escalate issues to Executive-level stakeholders when necessary.
Self-driven and dependable: You are comfortable working independently on established activities while asking the right questions and seeking support when encountering new or complex situations.
Adaptable: You are comfortable working in a fast-paced global environment where priorities and business requirements can evolve.

The Team You’ll Be A Part Of:

You will be part of the Program Management organization within Synopsys' IP Group, supporting the operational processes that enable effective customer program execution.

The team operates at the intersection of Program Management, business operations, contract administration, data management, reporting, and process improvement.

You will work closely with Program Managers and cross-functional stakeholders to ensure operational activities are executed accurately and efficiently while helping the organization develop more scalable ways of working.

This is a role with real ownership and autonomy. You will have the independence to manage established day-to-day activities while being part of a collaborative team that provides support when new or complex challenges arise.

As the role develops, there is also an opportunity to expand beyond operational process ownership and take responsibility for selected projects from planning through execution and reporting.

Rewards and Benefits:
We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings.

At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.

Apply Now