Applications Engineer - LucidShape Products

We Are:

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You Are:

You are an experienced Applications Engineer with a passion for optics and automotive technology. You have at least 3 years of experience in fields such as optics, geometrical optics, lighting, physics, automotive lighting equipment, or automotive optical equipment. Holding a Bachelor's, Master's, or Doctoral degree in optics, optical science, engineering, or physics, you possess a deep understanding of lighting and imaging design in the automotive industry. Familiarity with CAE simulation software, ray tracing simulation, and 3D CAD is a plus, and programming knowledge in Python, VBA, or VB.net would be advantageous. You excel at multitasking and can manage multiple projects either independently or as part of a team. You have excellent problem-solving skills, logical thinking, and the ability to understand and meet customer requirements and expectations. Proficiency in English and a willingness to travel domestically and internationally for customer support are essential.

What You’ll Be Doing:

• Providing technical support for Synopsys' LucidShape product, a design software for automotive lighting.
• Collaborating with sales and marketing teams to understand and address customers' technical issues.
• Introducing and demonstrating products to customers.
• Listening to customer needs and communicating them to the development team to enhance product offerings.
• Conducting training sessions and workshops for customers to maximize their use of Synopsys products.
• Traveling domestically and internationally to provide on-site customer support and training.

The Impact You Will Have:

• Contributing to customer success by solving their technical problems.
• Promoting the use of Synopsys products through effective technical support and problem-solving.
• Helping to improve Synopsys products by conveying customer feedback to the development team.
• Supporting Japanese customers by utilizing Synopsys' specialized optical design and analysis software for the automotive industry.
• Enhancing product knowledge to provide top-tier technical support to customers.
• Building strong relationships with customers by understanding their applications, issues, and needs.

What You’ll Need:

• At least 3 years of experience in optics, geometrical optics, lighting, physics, or related fields.
• A degree in optics, optical science, engineering, or physics (Bachelor's, Master's, or Doctoral).
• Experience with CAE simulation software, ray tracing simulation, and 3D CAD.
• Programming knowledge in Python, VBA, or VB.net.
• Excellent problem-solving and troubleshooting skills.

Who You Are:

• A team player who can also work autonomously on multiple concurrent projects.
• Proactive in understanding customer requirements and expectations.
• Strong communicator, fluent in English, with the ability to interact smoothly with people from different countries.
• Willing to travel for customer support and training purposes.
• Passionate about automotive lighting and optical technology.

The Team You’ll Be A Part Of:

You will join a dedicated team focused on supporting Japanese customers using Synopsys optical design and analysis software, which is specialized for the automotive industry. Our team collaborates closely with sales, marketing, and development teams to ensure we meet and exceed customer expectations.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

Inclusion and Diversity are important to us. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.