This role is available as a remote position, with preference to individuals in Exton, PA

We Are:

At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

The Ansys Government Initiatives (AGI) Customer Excellence team partners with clients to engineer what's ahead, solve real-world engineering challenges, deploy Simulation and Analysis (S&A) software, and grow our business. We are committed to delivering exceptional service and solutions for federal aerospace and defense customers, ensuring operational excellence at every stage.

You Are:

You are a strategic leader with project management experience in engineering and software development within federal aerospace & defense environments. You thrive in cross-functional roles, balancing both high-level oversight and hands-on execution. Your strong communication and stakeholder management skills allow you to build effective relationships and drive collaboration across teams. You have a proven track record in optimizing processes, managing portfolios, and ensuring compliance in professional services operations. Self-driven and adaptable, you proactively identify risks, resolve issues, and deliver results with urgency and professionalism. You are motivated by making a meaningful impact and continuously improving workflows to enhance customer satisfaction and business success.

What You’ll Be Doing:

• Leading andoptimizingthe AGI Professional Services intake process, ensuring seamless alignment across sales, legal, finance, and delivery teams.
• Managing a portfolio of pipeline service opportunities, tracking projectcapture phases, managing risk,andcoordinatingresources fortimelyexecution.
• Partnering with cross-functional teams to drive effective communication, set clear expectations, and deliver customer-facingservicesproposals.
• Continuously evaluating and enhancing intake and portfolio management processes, implementing best practices for workflow efficiency and customer satisfaction.
• Ensuring compliance with standardized procedures, policies, and frameworks for quoting, ordering, and portfolio management.
• Developing and managing KPIs, providing regular performance reports and actionable insightstoleadership.
• Designing and implementing training programs for cross-functional teams, supporting consistency and performance excellence.
• Proactively identifying and mitigating risks and issues in intake and portfolio management,facilitatingsmooth transitions from sales to service delivery.
• Serving as a key point of contact for internal and external stakeholders, managing expectations, fostering relationships, andprovidingportfolioupdates.

• Leading special initiatives related to process improvement, tool implementation, and system integration to enhance intake and portfolio/program management functions.

The Impact You Will Have:

• Streamlining professional services intake and portfolio management to accelerate project initiation and delivery.
• Driving continuous process improvement, reducing cycle times, and improving operational efficiency across customer engagements.
• Enhancing cross-functional collaboration, fostering a culture of transparency and accountability throughout the project lifecycle.
• Ensuringhigh standardsof compliance, quality, and governance across all stages of customer engagement.
• Providing actionable analytics and insights that inform strategic decision-making and drive business growth.
• Contributing to the recruitment, development, and training of staff, strengthening organizational capabilities and performance.
• Mitigating risks and resolving issues proactively, ensuring seamless transitions and successful project outcomes.
• Improving customer and stakeholder satisfaction, building long-termrelationships,and supporting business expansion.

What You’ll Need:

• Bachelor’s, Master’s, or PhD in Aerospace Engineering, Computer Science, Business, or a related field (BS+6, MS+4, or PhD+2years' experience minimum).
• Proven project management experience with multiple workstreams, preferably in software solutions and federal aerospace & defense environments.
• Expertise inprofessional services operations, portfolio management functions, and cross-functional team leadership.
• Familiarity with Agile and Waterfall project management methodologies; certifications such as PMP, Prince2 Practitioner, CSM, or PSM, and process improvement techniques like Lean or Six Sigma.
• Experience with CRM tools (Salesforce) and Work OS platforms (Monday.com).
• Demonstrated knowledge of federal contracting processes, including requirements analysis, acquisition strategy, RFP/RFI development, and compliance with FAR/DFARS.
• Ability to lead proposal development, pricing coordination, and capture activities for competitive pursuits.
• Competency in Microsoft applications (Word, PowerPoint, Excel, Outlook).
• Ability to travel domestically up to 25% and work autonomously in a fast-paced, evolving environment.

• This position requires compliance with U.S. government security and/or access requirements. As a result, only U.S. citizens are eligible for this position.

Who You Are:

• Strategic thinker with strong organizational skills and attention to detail.
• Exceptional communicator, able to lead customer-facing presentations andfacilitatecross-functional collaboration.
• Self-driven and adaptable, thriving in dynamic environments and delivering results with urgency.
• Professional, fostering teamwork and business acumen in all interactions.
• Strong stakeholder management and interpersonal skills, building trust and credibility with internal and external partners.
• Demonstrates integrity, accountability, anda commitmentto continuous improvement.

The Team You’ll Be A Part Of:

You will join the AGI Customer Excellence team—a group of passionate professionals dedicated to delivering high-value engineering solutions and professional services for federal aerospace and defense clients. Our team thrives on collaboration, innovation, and continuous improvement, working closely across sales, operations, finance, legal, and delivery functions to ensure every customer engagement is seamless, impactful, and aligned with business goals.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.