Sr Staff Applications Engineer (Smart Manufacturing)

Seongnam-si, Gyeonggi-do, South Korea

Engineering

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Overview

Our Hardware Engineers at Synopsys are responsible for designing and developing cutting-edge semiconductor solutions. They work on intricate tasks such as chip architecture, circuit design, and verification to ensure the efficiency and reliability of semiconductor products. These engineers play a crucial role in advancing technology and enabling innovations in various industries.

Job Description

The EDA Group is focused on solving the semiconductor design industry’s high-value problems, including the march to angstroms, multi-die system integration, rapid node migration, right-first-time silicon, and reliability. Our full EDA software stack, spanning system architecture, design capture, verification, implementation, signoff, silicon lifecycle management (SLM), TCAD, and silicon manufacturing, enables our customers to rapidly bring high-performance chip designs to market. Our EDA stack is further augmented with hyperconvergence, AI engines, and data analytics that enable our customers to target their toughest productivity bottlenecks at every stage of chip design.

We're looking for an Applications Engineer - Smart Manufacturing on-site in Korea!

The Role of an Applications Engineer is to lead cases throughout the entire support life cycle from initial customer inquiry, to triage and reproduction, writing bug reports for hand-off to the development team, and case resolution.

Responsibilities

Demonstrate leadership as a senior engineer to lead team members, including determining priority levels and sometimes negotiating and setting solutions with customers.
Resolve technical customer issues while working closely with other cross-functional teams and provide Engineering feedback to improve product quality and reliability to team leaders of key customers.
Maintain software product performance and report to customers in the Korean and neighboring countries.
Report content relative to troubleshooting processes, technical findings, provide service and postmortem reports.
Feedback on problems and propose technical solutions together with R&D.
Build relationship with customers and understand the market trends to feed back to product engineering for product roadmapping.

Qualifications

At least 10 years of experience in Applications or Technical Support and service for high-tech industry such as Semiconductor and FPD (Flat Panel Display).
More than 5 years of team or project leading experience to resolve customer technical issues through due diligence & research, reproducing problems, and troubleshooting.
Ability to discuss technical issues with non-technical end users, including customers.
Experience with the following: Linux, Database (Oracle, PostgreSQL, etc.), Programming Language(Java, etc.).
Excellent communication in Korean.
Good communication in English

Preferred Qualifications

Experienced with big data and data analytics
Experienced with AI/ML enabled solutions and how they are built

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Benefits

At Synopsys, innovation is driven by our incredible team around the world. We feel honored to work alongside such talented and passionate individuals who choose to make a difference here every day. We're proud to provide the comprehensive benefits and rewards that our team truly deserves.

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Health & Wellness

Comprehensive medical and healthcare plans that work for you and your family.
Time Away

In addition to company holidays, we have ETO and FTO Programs.
Family Support

Maternity and paternity leave, parenting resources, adoption and surrogacy assistance, and more.
ESPP

Purchase Synopsys common stock at a 15% discount, with a 24 month look-back.
Retirement Plans

Save for your future with our retirement plans that vary by region and country.
Compensation

Competitive salaries.

** Benefits vary by country and region - check with your recruiter to confirm

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Hiring Journey at Synopsys

Apply

When you apply to join us, your resume, skills, and experience are first reviewed for consideration.

Phone Screen

Once your resume has been selected, a recruiter and/or hiring manager will reach out to learn more about you, share more about the role, and answer any questions you might have.

Interview

Next up is interviewing (in person or virtual). You’ll be invited to meet with members of the hiring team to discuss your skills and experience, and what you’re looking for in your next role.

Offer

Congratulations! When you have been selected for the role, your recruiter will reach out to make you a verbal offer (a written offer will follow your conversation), and we hope you accept!

Onboarding

There will be some steps you need to take before you start to ensure a smooth first day, including new hire documentation.

Welcome!

Once you’ve joined, your manager, team, and a peer buddy will help you get acclimated. Over the next few weeks, you’ll be invited to join activities and training to help you ramp up for a successful future at Synopsys!

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